Step 1
All the clients having complaint regarding any support or issue with delivery of services, shall contract to his / her concern person (RO). All Client's need to follow these step to solve his / her issue arise. if not get proper solution, feel free to follow next step.
Step 2
Client's having complaint regarding any service or otherwise shall write a mail at [email protected] or call at +91-9044546300. To ensure timely recording and recognition of the grievance, the respective department shall revert within 48 hours w.r.t redressal of such complaint.
Step 3
If the client still wants to escalate the complaint, he / she can write a mail at [email protected], Directors being the highest authority would be able to resolve the redressal in 72 Hours.